Email the desk, send us a message, or find the answer in the FAQs and policies.
Paid by bank transfer, in crypto or as store credit. Every request gets an automatic receipt confirming it has been received.
Payout policyA message the desk can act on in one reply.
The same topics as the form. Pick one and the form is set for you.
Most questions are already answered. These are the pages the desk would point you to.
The split, the cadence and how the money arrives are in the Payouts category of each FAQ; the full text is the payout policy.
The payout policy covers verification before a payout; the Rewards page lists it among the payout conditions.
Every rule is explained with the exact figure on your plan, a worked example and the email you get.
What the fee covers, what is charged on top, and when a refund applies.
MetaTrader 5 for CFDs, Volumetrica with dxFeed data for futures, and the apps.
Access, correction or deletion of your data: the privacy policy says what we hold and how to ask.
Before you buy an evaluation.
Before you buy an evaluation.